Because value creation is made possible by stakeholders, organizations have gradually become more aware that stakeholders have a right for information. This includes decision-making processes. Stakeholders want to be involved in this. Citizens increasingly expect transparency about the way in which an organization responds to demands from and changes in society. Society itself will also play an increasingly important role as a stakeholder. In any case, this requires a degree of dialogue with the various stakeholders.
Improving the dialogue
Both of these developments lead to a professionalization of stakeholder dialogue. If an organization invests a lot of time, money and energy in a dialogue with its stakeholders, it is better for them to keep it at a high quality level. Because stakeholders view the organization from a different perspective, they will represent the public interest. That is generally different from the shareholders’ interest. Stakeholders can also offer new insights by being critical.
Within the INTEGRES trajectory, students learn what can motivate administrators to make defensible choices. This contributes to the learning capacity of a company.